Osp Registration / License Application

8. Whether the proposed CallCenter will have Internet connectivity? If yes, give connectivity details
Note In case Internet Telephony on VOI Protocol is required , the company is required to give the following undertakings:

(i) The company shall take internet connection from the authorised service provider only and it will use internet telephony only to the extent it is permitted by the ISP or authorised service provider as detailed in clause 1.14 of the licence agreement of “Internet with telephony” available on website i.e. http://www.dot.gov.in.

(ii) The company shall not use in -bound calling facility.

( ALL BANDWIDTHS TO BE TAKEN FROM AUTHORISED SERVICE PROVIDERS ONLY)

Proposed International call centre address details

END A

Internet Service Provider Details

Existing bandwidth, if any

X

New Bandwidth connectivity/ additional connectivity requested

Y

Total Bandwidth (from Authorised Service Provider)

X+Y

Form – I

APPLICATION FOR

REGISTRATION OF INTERNATIONAL CALL CENTER

Addition of seats to the existing International Call Centre by adding another location

A. APPLICANT PROFILE

1. Name of Applicant Company
Registered Office Address: Telephone: Fax: E-mail::


	Website:

2. Corporate Office Address: Telephone: Fax: E-mail


		Website:

3. Name of Authorized Signatory and Contact Person : 3(a). Full address for Communication: Telephone nos. Fax Email


4. Present activities of the company/ group company

5.Addresses of all the existing OSP centers Note: Please attach copy of the registration letter issued by DoT for existing Call Centre.
i.	Nature of OSP Centre: Domestic/ Stand alone Domestic/ International
	Registration No & date of Registration
	Date of start of Service
	No. of Agents/ Seats as on date
	Bandwidth
	Name of Clients
ii.	Nature of OSP Centre: Domestic/ Stand alone Domestic/ International
	Registration No & date of Registration
	Date of start of Service
	No. of Agents/ Seats as on date
	Bandwidth
	Name of Clients
iii.	Nature of OSP Centre: Domestic/ Stand alone Domestic/ International
	Registration No & date of Registration
	Date of start of Service
	No. of Agents/ Seats as on date
	Bandwidth
	Name of Clients

(If there are more OSP Centres, please attach extra sheets)

6.Total number of persons employed by the company in their OSP centres

7. Combined Turnover of OSP centres of the company during last 3 financial years	Year	Turnover (Rs. In Crore)

B. PRESENT PROPOSAL (Please submit separate sheet for each call center)

	1. Address of the location of Proposed International Call Centre
	2. No. of seats
	3. Client’s Details (Name, address, & nature of business)
	4 Type of activities being outsourced to the company by the client.

	5. Bandwidth connectivity details from the proposed CallCenter to the POPs at the Foreign end locations. (Point of presence (POPs) are the client locations at the foreign end where the telecom traffic of the client is collected for bringing to the Indian end (OSP centre) on the telecom bandwidth taken from the authorised service provider.) ( ALL BANDWIDTHS TO BE TAKEN FROM AUTHORISED SERVICE PROVIDERS ONLY)
		Proposed International call centre address details (Indian end address) Same as B1 above END A	Address of the foreign end PoP END B	Existing bandwidth, if any X	New Bandwidth connectivity/ additional connectivity requested Y	Total Bandwidth (from Authorised Service Provider) X+Y
i

	6. Whether the proposed CallCenter will have Data connectivity to any data centre of the client? If yes, give connectivity details, addresses etc ( ALL BANDWIDTHS TO BE TAKEN FROM AUTHORISED SERVICE PROVIDERS ONLY)
		Proposed International call centre address details (Indian end address) Same as B1 above END A	Address of data centre location of the client where the connectivity is required END B	Existing bandwidth, if any X	New Bandwidth connectivity/ additional connectivity requested Y	Total Bandwidth (from Authorised Service Provider) X+Y
i

	7. Whether the proposed CallCenter will be inter-connected to any other International Call Center/Hot Site of the company/group company? If yes, give connectivity details, addresses etc. ( ALL BANDWIDTHS TO BE TAKEN FROM AUTHORISED SERVICE PROVIDERS ONLY)
		Proposed International call centre address details END A	Connectivity requested to the other International call centre/hot site of the company/ group company (Address of the location) END B	Existing bandwidth, if any X	New Bandwidth connectivity/ additional connectivity requested Y	Total Bandwidth (from Authorised Service Provider) X+Y
i
i

(Please furnish Registration No. also in case of Existing call centre at End B. If the call centre is proposed to be connected with it’s group company, Pl submit proof that the companies are group companies)

9. Whether this CallCenter will share common infrastructure with domestic call centers of the same company at the same location?

Yes / No
(If Yes, a separate application to be submitted in the prescribed format. If no, please submit a declaration that the International & Domestic call centres at the same location, if any, shall not share common infrastructure and there shall be no interconnection.)

10. Processing fee details *	Rs. 1000/- per call centre registration
Demand Draft No. and date (valid for six months)
Amount
Name of Bank on which drawn
Name and address of the applicant must be mentioned on the reverse of the Demand Draft.

*w.e.f. 01.06.2008 the Demand Draft should be drawn in favour of the Communication Accounts Officer, o/o CCA …………………… (as in Annexure A)

NOTE:
-Applicant must ensure that no column in the application is left blank. Please mention ‘Not applicable’ or ‘Nil’ if so.
– Please tick either ‘YES’ or ‘NO’ in the appropriate column.
– Applications with incomplete / unclear proposal may be rejected without any notice.

C. DOCUMENTS TO BE ENCLOSED

1. Following documents duly verified and certified by the company secretary/ statutory auditors of the company with name, designation and seal.

Please tick ‘Yes’ or ‘No’.

Memorandum & Articles of Association	Yes	No
Certificate of Incorporation issued by Registrar of Companies	Yes	No
Authorisation to the Authorized Signatory (i) Resolution of The Board of Directors And (j) Power of Attorney duly notorised on stamp paper in favour of authorised signatory	Yes Yes	No No
List of Present Directors of the company with Name, Address and signatures of the Directors	Yes	No
Present Company Secretary details as communicated to the Registrar of Companies. (Form – 32)	Yes	No
Present share-holding pattern of the Company	Yes	No
2.
Processing Fees(DD of Rs. 1000/- for each call center)	Yes	No
Network Diagram duly signed by the authorised signatory. (Diagram is required just to clarify the network connectivity as given in the application and in no case it shall be treated as an approval for setting up the network)	Yes	No
In case any of the above certificates is not enclosed, please give reasons

D. DECLARATION

1. I/We hereby certify that I/We have carefully read the guidelines/terms and conditions, for the registration under Other Service Provider category and I/We undertake to comply with the terms and conditions therein. ( Terms and Conditions of Other Service Provider category are available at http://www.dot.gov.in/osp/osp.html)

2. I/We understand that this application if found incomplete in any respect and/or if found with conditional compliance shall be summarily rejected.

3. I/We understand that all matters relating to the application will be subject to jurisdiction of courts in Delhi / New Delhi only.

4. I/We understand that processing fee is non-refundable irrespective of whether or not the proposal is registered.

5. I/We understand that if at any time any averments made or information furnished for obtaining the registration is found incorrect then my application and the registration if granted thereto on the basis of such application shall deemed to be cancelled.

Date Signature and name of the
Place Authorised Signatory with

Company’s seal

Note: The completed application form may be submitted to the concerned:

DDG/Head of VTM Cell……………………(Name and address as given in Annexure A)

DoT License – OSP Compliance Advisory

Ozg Law, Bangalore & Mumbai

Email: ask@osplicense.com